Replacement part guide / UK workshop

Where can I get a small plastic replacement part made?

Start with the original maker and the model number. If the spare has disappeared from the catalogue, a small workshop may be able to make a replacement. The useful question is what the part does and what happens if it fails.

Check whether printing is the right route

A cosmetic cap, cover or passive trim piece can be a reasonable candidate. A shelf support, child-safety blind fitting, pressure connection, medical component or mains electrical part needs a different route. We do not accept safety-critical work or direct food-contact parts for this service.

If failure could injure someone, release a load, expose electricity or cause a leak, contact the original maker or a qualified repairer. A stronger-sounding material does not make an unsuitable design safe.

What to send without a drawing

Photograph the whole object, the broken piece from several sides and the place where it fits. Include the model label and any moulded part number. Keep broken fragments: they can still explain the original shape.

Add overall width, height and depth in millimetres, then the features that locate it: holes, rims, slots or shaft openings. Say which measurements are rough. A ruler beside the part helps with scale, but a photograph cannot establish every hidden dimension.

Explain what the piece did, how it broke, whether it gets hot or wet, and how many you need. There is no need to invent a technical name. Do not send a physical sample until the workshop has agreed how to receive and return it.

What happens before payment

Use the request form to send the evidence for review. The workshop may ask for another angle, an intact matching part or a clearer dimension. Some jobs will be declined. Submitting photos is not an order.

An accepted quote needs an agreed part, material, quantity, price, delivery charge and expected dispatch time. Ask whether design work and any trial fit are included. Approval and payment follow the quote, not the first upload.

Agree how fit will be checked

A first print can reveal a hidden taper, worn mating surface or a clip that needs adjustment. Agree the critical fit features and how a trial will be checked before relying on the part. Do not force it into place.

Once a design has been physically checked, a repeat order may be simpler. A catalogue image, digital render or similar model number is not evidence that your version fits. Keep the quote and fit notes so any later order refers to the same specification.

Have the photographs?

Send them for a review.

No drawing required. No fit or price is confirmed until the workshop has checked the details.

Request a replacement →